Frequently Asked Questions
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Q: What is the Diameter of the Jack-E-Up? Is there an easy way to know if it will fit on my trailer?
A: The Jack-E-Up is 6.75 inches in diameter. A good way to see whether it will fit on your trailer is to use a soda can, as in the photo. If you can move a Soda can around your jack easily, you have room for the Jack-E-Up.
Q: How do I know if I have a Top-Wind jack, or a Side-Wind Jack?
A: Top-wind jacks are cranked Horizontally.
Side-Wind jacks are cranked vertically.
Q: The Jack-E-Up star won't fit on the top of my jack. Can I bring it up from the bottom?
A: Yes! The Jack-E-Up star can be attached on the underside of the jack mounting bracket.
Q: What does a Jack-E-Hand do?
A: The Jack-E-Hand is designed to hold your jack seven inches behind its original position and higher, so that it is secure and out of the way of the towing vehicle. The Jack-E-Hand’s two-inch diameter also makes it a perfect flagpole holder while your jack is in use.
Q: What if my propane tank cover appears to be in the way of installing a Jack-E-Up?
A: In most situations the tank cover can be moved to fit behind the Jack-E-Up.
Q: I am trying to bolt the Jack-E-Up star to my jack, and the bolt holes do not seem to line up.
A: Try turning the star 1/3 of a turn until the bolt holes line up. The bolt pattern on the star is designed so that it will only fit in one position on the jack’s mounting bracket.
Here Are Real Questions from Real Customers
Q: Kent, it appears that the Jack-e-up wont quite fit my trailer. The coupler on my trailer is bolted on, because it is an aluminum trailer and the bolts seem to be just slightly in the way. You dont make a spacer or something that would raise it up slightly to clear them, do you? Or could I try to use washers to space it. Doesnt need to be too much higher.
Thanks,
Ehren
A: Go to the local hardware store and buy 12. 3/8 flat washers and put 4 of them under each of the jack-e-up base plate bolt holes. Them bolt it down on top of the washers as spacers. This works just fine.